Optimizing Your Team Through Transparency and AI

Gain full visibility into all desktop activity, in any work environment, and discover the performance, process and execution gaps that are impacting your productivity. With the AI-enhanced insights of CXone Desktop Discovery, you’ll know precisely what needs to be tweaked and which best practices should be shared to optimize operations and improve customer experience.

Unlock your team’s potential now with this exclusive discount of up to 70% on the list price for:

  • CXone Desktop Discovery starting from $5 per agent
  • NICE Desktop Discovery Onboarding Package starting from $15K
  • NICE Desktop Discovery Implementation starting from $10K

The promotion is open globally to all customers who own or purchase CXone Performance Management. Contact us today!

Why Desktop Discovery?
Leverage visibility and AI insights to maximize agent potential!
Enhanced Performance Monitoring

Get detailed insights into agent desktop for efficient monitoring.

Identified Areas for Improvement

Inspire employee development and boost performance.

Improved Compliance and Security

Ensure compliance by tracking agent interactions with sensitive data.

Streamlined Troubleshooting and Support

Resolve root causes quickly, minimizing downtime and improving CSAT.

Ready to Optimize?
To learn more about CXone Desktop Discovery, watch our demo.
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NICE named a worldwide Leader in 2024 IDC MarketScape CCaaS report

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