RPA Reality Check
RPA: Augmenting People with Process Automation


Discover the full value of AI in customer service
Understand the benefits and cost savings you can achieve by embracing AI, from automation to augmentation.Calculate your savingsUsing RPA to augment people is a proven way to benefit the organization with:
- Accuracy: minimize human error and the costs associated with it
- Compliance: create audit trails and follow regulatory rules precisely
- Speed: complete tasks 4-5 times faster, improving efficiency
- Reliability: bots are always available and work round-the-clock, minimizing delays
- Improved Employee Morale: free up employees from repetitive tasks so they can focus on productivity – not processing.

An example of Robotic Process Automation
AI: Augmenting Automation with Artificial Intelligence

AI + RPA: Enabling End-to-End Intelligent Automation
NiCE Robotics Process Automation (RPA)

- Increase throughput
- Ensure compliance
- Reduce costs
- Increase employee engagement