When you build a chatbot for Messenger don't forget to integrate it with your contact center software.
NiCE
CXone is leading a new era of Smart Digital Conversations by eliminating traditional barriers to exceptional omnichannel customer experiences with new innovations across your contact center operations. CXone seamlessly integrates with Messenger bots to enable capabilities like escalating contacts to a live agent.
Find out more about how NiCE CXone can help you meet your digital support goals.
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