About Shilpa Shegaonkar
The Specialist Product Owner for CXone WFM, Shilpa Shegaonkar brings more than 8 years of experience in software product management and Business Analysis. Shilpa is credited as an inventor on two patent ideas related to WFM that have been filed this year and has previously worked as a Database Administrator. Shilpa has a bachelor’s degree in engineering from VJTI, Mumbai University and an MBA from Liverpool Business School , UK . She also has various professional certificates in product management and is a SAFe Agilist.
