About Mary Childers
Mary is a seasoned professional with more than 20 years of work experience supporting BPOs in the Contact Center space at the Executive level. Mary has a track record of driving change and continuous Improvement through customer and employee engagement. She is a specialist in Transformation Strategy, Forecasting, Intraday, Benchmarking & Data Analysis, Training, Quality, Recruiting and Operations. Service Delivery includes Process Improvement, project management, change management and governance.
