Author

Madeline Hooper

Senior Product Marketing Manager for advanced CX AI, NiCE

About Madeline Hooper

Madeline is a Senior Product Marketing Manager for advanced CX AI solutions at NiCE. Having begun her career in user support, her approach to product marketing maintains a continual focus on the end users—from consumers to agents and business leaders. She is passionate about translating product knowledge and AI best practices to customers’ everyday realities, helping them envision how they can overcome business challenges and transform their operations with AI for CX.

Blogs by this author

Empowering non-traditional learners: How AI helps higher education recruit and retain a new generation