
Author
Annette Miesbach

About Annette Miesbach
Blogs by this author

May the 4th be with you: How to harness the force of good CX to build brand loyalty and devotion
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How to identify and remove ‘hotspots’ throughout the customer journey for a better experience
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Practices within the contact center that most directly impact customer loyalty
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3 ginormous reasons why your contact center should be able to provide an omnichannel customer experience
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3 tips for successful customer data management
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