NICE Workforce Optimization Support

For your convenience, we offer several ways to contact the NICE Workforce Optimization help desk and/or open a support ticket. Please do one of the following to get started:

Open Ticket: Customer login


Phone: 888-922-5526, option 2 (or 614-340-3346 for international callers)

Or, if you’re already speaking with an NICE support representative and wish to grant permission for NICE to remotely access your PC or server, please click here.