Demo Video

Unlock Deeper Insights from Interaction Data with Topic AI

Harness Generative AI for More Impactful Analysis

Dive into the future of CX with NiCE Interaction Analytics Topic AI. This video showcases how 100% of interaction data is automatically structured and analyzed using generative AI and 30+ years of CX data:

  • Unlock Better Insights: Surface more accurate insights and drive better business outcomes.
  • Identify Trends Fast: Access insights in a fraction of the time and be more agile.
  • Customize AI Powered Data Structures: Tailor each data hierarchy around organizational terminology.

Topic AI puts cutting-edge conversation analytics capabilities at your fingertips with no expertise required. Get started on your CX AI journey today!