Case Studies

United Language Group Drives Growth with Flexibility, Customization, and Responsiveness with CXone


United Language Group (ULG), has become one of the fastest-growing interpretation providers by offering unparalleled, intelligent workflows to their customer base in over 250 languages for a variety of government, healthcare, and commercial organizations. ULG’s innovative approach had outgrown its existing platform and enlisted a world-class solution, NICE CXone, to provide critical compliance for FedRAMP while continuing to deliver a high level of support throughout the organization.