Additional Case Studies
Case Studies

PSCU Builds on Previous EEM Success to Automate 71,000+ Transactions a Year

PSCU is the nation's largest credit union service organization (CUSO) and an integrated financial technology solutions provider. Founded more than 45 years ago, PSCU is a trusted partner to more than 2,400 financial institutions.

Case Studies

Banco do Brasil Automates the Rebuilding of Reputational Excellence with NICE Interaction Analytics

Using NICE Interaction Analytics, Banco do Brasil automated the workflow of high-risk interactions, and dramatically improved its internal conflict-resolution rates and its external BACEN complaints ranking.

Case Studies

Financial Services Company Makes the Most of their WFM Upgrade

This EMEA Financial Services company wanted to “reset” when upgrading their NICE Workforce Management solution. They needed to improve their WFM entity design, better understand new functionality, develop best practices, and take advantage of advanced features.

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