The Art of Shaping CX Reality in a Turbulent Economy

Overview

We are facing a financial reality that is deeply challenging. There is nonstop demand for higher quality services, and a constant need to build a performance culture in hybrid working models.

All of these challenges present you with an opportunity to search for new ways to achieve productivity. And, ultimately, accelerate the adoption of smarter tools and digital strategies to empower you and your employees to do more with less.

Join Liran Meir Frenkel, Senior Product Marketing Manager, NPM, NiCE and Andrea Matsuda, Product Marketing, WFM, NiCE as they share insight on shaping a CX reality that exceeds expectations in a turbulent economy.

This session will cover: