MetriStar Top Provider Award Voice of the Customer Platforms Q2 2023


NICE performed better than any other provider in Metrigy’s 2023 MetriStar program—winning six MetriStar Top Provider Awards and one Top Business Success Award. This includes the Top Provider Award for Voice of the Customer (VoC) Platforms.

The MetriStar Award is based on both customer ratings of providers and quantitative metrics correlating the use of a vendor’s products and services with measurable business success.

In this report, learn more about Metrigy’s 2023 research study and award methodology.