Happy agents and loyal customers? Only with CXone Mpower WEM Suite, take it from a customer experience manager. Meet Zoe, CX leader in the contact center, leading the charge towards happy agents and loyal customers. Battling turnover, she’s training her team, improving performance, and arming them in real time. And now, she knows her customer too. See her (and everyone) win with CXone Mpower WEM.
