This video introduces the latest capabilities now available in Copilot, giving supervisors the tools they need to lead smarter, act faster, and drive real business impact. From
real-time AI alerts conversational data inquiries to a consolidated
Insights Workspace supervisor-specific performance metrics, Copilot turns complexity into clarity.
Unlike generic AI, CXone Mpower Copilot is built
for supervisors, helping them shift from reactive oversight to strategic leadership. Supervisors can now stay ahead of risks, streamline decision-making, and directly measure their impact on team success.
