Introducing SmartSpeak Language Translation

Overview

NICE's CXone Mpower SmartSpeak Language Translation, an AI-driven over-the-phone interpretation solution that supports 96+ languages. It enhances customer satisfaction by enabling communication in native languages, thus reducing misunderstandings. The technology integrates seamlessly with existing telephony systems, ensuring scalability and confidentiality. NiCE, a leader in customer experience software, empowers organizations globally to improve interactions and achieve business goals.