Overview
According to Aberdeen research, 12% of agents’ time is lost to information searches, translating to $1.2M a year for just 200 agents.Turn efficiency into savings. CXone Mpower drives operational cost savings in countless ways. In this eBook, discover four powerful ways leading brands are creating real impact and real results across industries.Learn how to:- Optimize employee time and manual effort with automated notetaking
- Boost operational cost savings with conversational AI agents
- Drive satisfaction and cost savings with proactive engagement
- Maximize operational efficiency with workforce management
