CXone Virtual Agent Hub


CXone Virtual Agent Hub simplifies deployment of conversational bots and virtual agents for customer self-service. The choice is yours: Use our advanced IVA (SmartAssist powered by Amelia) or your choice of 3rd party partners, including Google, Microsoft, and Amazon.

Orchestrate amazing conversational self-service experiences with complete control and continuous contact flow—for lower costs and better customer experiences via voice and chat.