Overview
Disasters such as severe weather, earthquakes, or epidemics can come without warning and have a significant impact on your business operations. While infrequent in nature, the operational and financial impacts from outages caused by disasters can be severe. The NiCE Business Continuity service is designed to keep your operations running, no matter what.
NiCE Multi-Region Disaster Recovery is offered as an added safeguard, ensuring your teams and customers continue working without interruption by reducing downtime, ensuring continuity of contact center operations, and support regulatory and SLA requirements for availability. It complements NiCE’s existing High Availability mechanisms by extending recovery capabilities across regional boundaries so that in the rare event of a regional disruption, a pre-determined alternate region is activated and available immediately and operations continue seamlessly.
