CXone Mpower Proactive AI Agent

Overview

Wouldn’t it be NiCE to know (and solve) your customers’ issues before they even know they have an issue? With CXone Mpower Proactive AI Agent, you can.

Automatically know when, how, and why to reach out to customers and guide them to the right outcome. Use over 30 industry-specific agents to start experiencing results right away.

Get ahead of customer needs. Create loyalty for life.