CXone Mpower Copilot for Supervisors is your AI-powered partner in transforming contact center leadership. This datasheet introduces how Copilot multiplies supervisors’ business impact by combining real-time insights, generative AI, and automation to elevate their role from reactive task managers to strategic decision-makers.
Learn how Copilot empowers supervisors with instant, contextual alerts, conversational data access, and performance-boosting recommendations- freeing them to focus on coaching, guiding, and driving CX excellence.
Whether it’s reducing time spent on repetitive tasks, improving team KPIs, or delivering proactive agent support, this datasheet outlines the key features, benefits, and use cases that make Copilot a must-have for any forward-thinking contact center.
