CXone Mpower Autopilot Knowledge Product Video

Overview

Autopilot Knowledge is your ultimate solution for delivering personalized, humanlike responses instantly. Powered by cutting-edge generative AI, it extracts information from your knowledge base to craft unique answers tailored to each customer query.

Unlike traditional FAQ bots, Autopilot Knowledge leverages generative AI to seamlessly integrate insights from multiple articles into cohesive responses, bypassing the need to identify top FAQs, manually program your bot to handle each individual question, and workshop and predict the specific words customers will use to communicate each question. This massively accelerates time to value for your intelligent knowledge bot and ensures every interaction feels natural and informative, enhancing customer satisfaction.

Empower your customers with instant, reliable information at their fingertips. Elevate your customer service with Autopilot Knowledge today!