Watch a 3-minute demo of NiCE Agentic Analytics
See how leaders get clear answers on what’s happening across human and AI agents, why it’s happening, and what to do next, all in one place.
In this demo:
- Answers in plain language
See how leaders ask questions such as “Is Copilot helping my agents?” and get tailored views with supporting evidence and recommended actions.
- Problems flagged automatically
Watch the home page surface anomalies, such as a drop in CSAT or a spike in handle time, with a guided investigation into the cause.
- Insight to AI agent in one place
Learn how the system identifies high-impact automation opportunities and creates an AI agent with its logic fully visible.
INSIDE THE DEMO
See what you’ll experience...
NiCE Agentic Analytics is a single entry point for understanding performance across every experience. AI agents build views that adapt to each user and Copilot augmentation opportunities show where AI can better support human agents. A complete action history and observability dashboards track how AI agents and Copilot perform, so teams act with full transparency and control.
Find answers faster
Get clear explanations without switching tools or building reports.
Act on issues sooner
Catch performance changes early and know what to do next.
Govern AI with confidence
Audit every action and track how AI agents and Copilot perform.
Don’t take our word for it
NiCE Reviews
NOTE: While G2 lists first name and initial of last name, they do not list the company name, only company employee level (ie enterprise, mid-market, etc.). All the below reviews come from TrustRadius.