Take an interactive tour and watch a video demo of NiCE Copilot for Agents
Click through Copilot for Agents yourself, then watch it in action to see how AI guides agents and takes action alongside them to resolve complex requests faster.
In these demos:
- Handoffs with full context
See how agents pick up from an AI agent with the complete conversation history and resolve the issue faster.
- Recommendations you can trust
Learn how Copilot drafts responses, prompts for missing information, and shows the policy basis behind each recommended action.
- Actions in one click
Discover how AI completes backend actions, fills in applications, and starts workflows such as e-signature while the conversation continues.
INSIDE THE DEMO
See what you’ll experience...
NiCE Copilot for Agents captures customer data as the conversation happens, stages follow-up actions, and verifies customers in the background. Agents finish complex, high-value tasks in a single conversation, with less follow-up work.
Resolve faster
Give agents the right response and next action without searching.
Eliminate manual entry
Capture customer details automatically as the conversation happens.
Complete more in one call
Finish complex, multi-step tasks before the conversation ends.
Don’t take our word for it
NiCE Reviews
NOTE: While G2 lists first name and initial of last name, they do not list the company name, only company employee level (ie enterprise, mid-market, etc.). All the below reviews come from TrustRadius.