NICE CXone Agent for Microsoft Teams
CXone Agent for Microsoft Teams is a pre-built, unified communications and contact center integration that powers company-wide collaboration for faster service.
With frictionless collaboration and a customizable Teams workspace, agents can resolve complex issues faster than ever. Global, carrier-grade services safeguard every interaction and reduce costs with an easy-to-deploy integration.
All this—plus, our contact center expertise and strong Microsoft partnership—delivers the most robust contact center and Teams integration available.