We help organizations to automate customer service.Watch demo
What we do.
NiCE is transforming the world with AI that puts people first.Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution.Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.Corporate Overview
If you just want another job, we may not be the right fit. If you want a career with room to grow, surrounded by passionate, like-minded teammates who love doing great things, check out our current openings and let’s get the ball rolling.Search open positions
Top ranked in customer reviews
Get Started with NiCE
Join the thousands of businesses who trust NiCE to create exceptional customer experiences with purpose-built AI.Request a quote
Who we are.
Our 9,000+ NiCE employees are scientists, engineers, business and thought leaders, people who boast extensive experience as subject-matter experts in their fields.
We are guided by a deep commitment to genuine customer satisfaction, environmental sustainability, and good corporate citizenship. Wherever we operate, in over 30 countries around the globe, we are deeply involved with our local communities. We give back throughout the year and as part of special projects, such as the NiCE Code: Coda mentorship program, designed to promote computer programming skills for young girls around the world.
When you choose CXone Mpower, innovation is boundless.
Customize our platform to your heart’s content with open framework hubs, hundreds of APIs, and a marketplace full of pre-integrated apps from our certified DEVone partners in CXexchange. See them all with a single click.
Are you a technology provider, system integrator, reseller, or consultant? There’s a place for you in our Partner Program. We invite you to explore the endless possibilities of partnership with NiCE.
Together, we can drive innovation, elevate customer experience to new heights, and achieve remarkable success. Let's embark on a journey of shared wins, collaboration, and limitless potential.
Build your best digital-first contact center on our cloud native platform and unified suite of CX apps, embedded with our purpose-built CX AI.
Digital-first experiences
Meet your customers where they truly begin their journeys, supporting 30+ digital, self-help and messaging channels, proactive customer reach, and knowledge management.
Complete offering
Comprehensive best-in-class unified combination of CX applications, from AI self-service to routing to workforce engagement management.
Stronger partnerships
Customize your contact center with apps from the industry’s largest community of CX partners.
Passionate people
Our customer experience experts are dedicated to helping you reach your business goals.
Proven leadership
30+ years of leadership in the customer service and contact center space, with a proven track record in enabling CX transformations, strong financials, and a commitment to R&D investment and innovation.
Make the smartest buying decision with the latest Gartner analysis
NiCE has been named a Gartner® Magic Quadrant™ Leader for Contact Center as a Service for the 10th consecutive year and is positioned furthest on Completeness of Vision.
