The community built
for NiCE customers.
The NUG (NiCE User Group) is where thousands of CX
professionals learn from each other, stay ahead of NiCE's latest
innovations, and help shape the products they use every day.
Engage, earn rewards, and grow — it's free to join.
More than a community. A head start.
Whether you want to get more from your NiCE CX products, connect with peers who get it, have a say in what gets built next, or get recognized for your expertise — the NUG is where that happens.
Everything in one place.
The NUG brings together learning, community, rewards, and innovation — all in one place, all built around the NiCE product portfolio. Here's what members gain access to:
Expert webinars
Join live sessions led by NiCE product managers, practitioners, and industry experts. Recordings available on demand.
Points & rewards
Join live sessions led by NiCE product managers, practitioners, and industry experts. Recordings available on demand.
Innovation updates
Join live sessions led by NiCE product managers, practitioners, and industry experts. Recordings available on demand.
Peer discussion forums
Join live sessions led by NiCE product managers, practitioners, and industry experts. Recordings available on demand.
Product ideas & feedback
Join live sessions led by NiCE product managers, practitioners, and industry experts. Recordings available on demand.
Research panel
Join live sessions led by NiCE product managers, practitioners, and industry experts. Recordings available on demand.
Groups & communities
Join live sessions led by NiCE product managers, practitioners, and industry experts. Recordings available on demand.
Ready to join our community of CX professionals?
Join today
Love NiCE? Join NiCE Shine.
NiCE Shine is our customer advocacy program for customers who want to spotlight their success and light the way for others. Join Shine to share your experience through curated reference meetings with prospects exploring NiCE, optional advocacy opportunities, and rewarding moments that celebrate your impact.
Ready to join thousands of CX professionals?
It takes less than two minutes to join — and it's completely free.