Best Practices on Migrating Your WFO to the Cloud
Your organization has identified moving to the cloud as a top priority. So, what's holding you back? Moving to the cloud is no longer just a nice idea, but now it's instrumental to improve efficiency and economics for all organizations of all sizes across all industries.Companies with support centers just like yours, are challenged with having to be faster, continuously flexible, and ultimately more effective than their competition when it comes to addressing customer needs. It sounds exhausting and maybe even a bit daunting but utilizing WFO solutions in the cloud provides the adaptability for success.We are here to cut through the hype and clearly show you how enterprises can truly benefit by making the move to the cloud. You will find insights and clear strategies delivered directly from Ian Jacobs, one of the top Analysts from Forrester, that will help guide your move to the cloud and so you can derive impactful results and lead in the experience revolution with the future of your business.
About the Author
Richard Correia
Richard has many years of experience in Product Management and Product/Solutions Marketing, with time at Cisco, Turin/Force10, Dell, and CyrusOne. Accomplishments include managing the product direction and revenue of Turin/Force10 data center solutions from a few million, to just under a hundred million. At Dell, he was focused on marketing the different hardware and software components of the data center solutions. At CyrusOne, he changed the direction and strategy of marketing, focusing on greater ROI. Richard holds a bachelor�s in Mechanical Engineering from University of Rhode Island and advanced degrees in Business & Engineering from Southern Methodist University.
See All Blogs
