Case Studies



Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. For over 40 years across the world, Teleperformance has been learning from each and every interaction, serving many different countries and segments. Teleperformance employs 300,000 interaction experts in 76 countries worldwide. Its Brazilian contact center operations are based in São Paulo and Natal, with 20,000 employees and over 12,000 agents.