Chris Irwin-Dudek
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Press Releases
NICE Delivers New RPA Innovations leveraging AI To Achieve Complete Performance and Master CXi
VIEWNICE Named a Leader in Everest Group’s Robotic Process Automation PEAK Matrix 2022
VIEWNICE RPA scored high on both ‘Vision and Capability’ as well as the ‘Market Impact’ axis in leading analyst's RPA Assessment
NICE Received Highest Score for Attended Automation Use Case In 2022 Gartner® Critical Capabilities for Robotic Process Automation Report
VIEWNICE RPA received the highest use-case score among all vendors for Attended Automation and ranked in the top 5 for the Unattended Automation use case
NICE Drives Exceptional Patient Care for One of the Largest Health Authorities in the UK
VIEWNHS Lothian’s successful deployment of NICE NEVA Assist and NEVA Unattended has resulted in a 50% reduction in end-to-end triage time
NICE is First to Receive Highest Scores for Inaugural Digital Customer Service Use Case by Gartner
VIEWNICE recognized in 2022 Gartner® Critical Capabilities for Contact Center as a Service
NICE RPA Named a Leader in Everest Group’s Task Mining Products PEAK Matrix
VIEWNICE NEVA Discover scores high on both ‘Vision and Capability’ as well as the ‘Market Impact’ axis in leading analyst's Task Mining Products Assessment
NICE Positioned As A Leader in 2022 Gartner® Magic Quadrant™ for Robotic Process Automation
VIEWNICE recognized for its Ability to Execute and Completeness of Vision in the Magic Quadrant for RPA research
‘Ease of Use’ Has Just Become Easier with NICE RPA’s Latest Innovations extending the capabilities of NEVA for a Frictionless User Experience
VIEWIn its newest RPA release, NICE addresses the ‘ease of use’ mega trend with improved clarity and continuity for the business analyst, the operations team and the frontline agent
NICE Robotic Process Automation Named a Technology Leader in 2022 SPARK Matrix™ Report
VIEWQuadrant Knowledge Solutions latest report on the RPA market identifies unique differentiators in NICE’s robust solution portfolio, including the AI-driven Automation Finder and Desktop Analytics.