Press Release

For the fifth consecutive year, NICE Actimize was positioned as the highest-scoring vendor across Technology Excellence and Customer Impact metrics in the 2023 SPARK Matrix™

Hoboken, NJ, October 23, 2023 – NICE Actimize, a NICE (Nasdaq: NICE) business, has been ranked by global advisoryand consulting firm QuadrantKnowledge Solutions as the overall Leader in its recently released report titled “SPARK Matrix™: Enterprise Fraud Management (EFM), 2023.”For the fifth consecutive year, the Quadrant Knowledge Solutions researchreport, which provides competitive analysis and a ranking of enterprise fraudmanagement vendors in the form of its proprietary SPARK Matrix, gave NICEActimize the highest ratings across the performance parameters of technology excellenceand customer impact.

To download a complimentary copy of the QuadrantKnowledge “SPARK Matrix™:Enterprise Fraud Management (EFM), Q4, 2023,” please click here.

According to theQuadrant Knowledge Solutions report, “IFM-X provides end-to-end fraud preventionthroughout the customer lifecycle, leveraging real-time data and advanced AI toactively detect evolving threats. This fusion of industry insights and customerdata empowers the platform to effectively address a wide range of fraudscenarios. By utilizing an array of machine learning methods as well asbehavioral and predictive analytics, IFM-X achieves robust fraud detection,prevention and intervention while improving the customer experience andoperational efficiency.”

“NICEActimize supports the full spectrum of financial crime and compliance usecases, including digital payments, check fraud, new account fraud, internalfraud and mule defense,” explained Shivam Natani, Analyst, QuadrantKnowledge Solutions. “NICE Actimize's strategic roadmap aligns with the evolving landscape ofenterprise fraud management. It addresses key market needs, including rising digitalfraud, payment modernization, efficient model governance, cloud adoption, anddata integration”.

“NICE Actimize’s integrated fraud management addresses the concernsof authorized fraud and the prevention of sophisticated scams. With ourextensive experience in fraud transaction monitoring and customer screening, weare in a strong position to help banks identify potentially suspicioustransactions and stop fraud before it happens,” said Craig Costigan, CEO, NICE Actimize. “The advanced analyticsand powerful artificial intelligence within our IFM-X enterprise fraudmanagement platform protects the customer lifecycle across all channels andpayment types.”

Citing NICE Actimize’s strengths, the report alsonoted, “IFM-X supports various model development approaches, including ManagedAnalytics for ongoing model optimization, Do-It-Yourself using IFM-X advancedmodeling platform, or bring-your-own model built with third-party tools.” Additionally, the reportexplained, “Utilizing multi-model execution within IFM-X, it consolidates riskperspectives across typologies like unauthorized fraud, authorized paymentfraud (scam /APP victim), and mule activity. NICE Actimize's innovations intypology-based detection and multi-model execution enable organizations tofine-tune their fraud detection efforts and allocate resources strategically.”

QuadrantKnowledge Solutions’ SPARK Matrix provides a snapshot of the market positioningof the key market participants. SPARK Matrix provides a visual representationof market participants and provides strategic insights on how each supplierranks related to their competitors, concerning various performance parametersbased on the category of technology excellence and customer impact.

For more on NICE Actimize's IFM-X Enterprise FraudManagement, please click here.

About NICE Actimize
NICE Actimize is the largest and broadest provider of financialcrime, risk and compliance solutions for regional and global financialinstitutions, as well as government regulators. Consistently ranked as numberone in the space, NICE Actimize experts apply innovativetechnology to protect institutions and safeguard consumers’ and investors’assets by identifying financial crime, preventing fraud and providingregulatory compliance. The company provides real-time, cross-channel fraudprevention, anti-money laundering detection, and trading surveillance solutionsthat address such concerns as payment fraud, cybercrime, sanctions monitoring,market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com,@NICE_Actimize or Nasdaq: NICE.

AboutNICE
With NICE (Nasdaq: NICE), it’s never been easier for organizationsof all sizes around the globe to create extraordinary customer experienceswhile meeting key business metrics. Featuring the world’s #1 cloud nativecustomer experience platform, CXone, NICE is a worldwide leader in AI-poweredself-service and agent-assisted CX software for the contact center – and beyond.Over 25,000 organizations in more than 150 countries, including over 85 of theFortune 100 companies, partner with NICE to transform - and elevate - everycustomer interaction. www.nice.com.

Corporate Media Contact:            
Cindy Morgan-Olson, +1 646 408 5896,  media@nice.com, ET

Investors:
Marty Cohen, +1 551 2565354, ir@nice.com, ET
Omri Arens, +972 3 763 0127, ir@nice.com, CET

TrademarkNote: NICE and the NICE logo are trademarks or registeredtrademarks of NICE Ltd. All other marks are trademarks of their respectiveowners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.

Forward-LookingStatements
This press release contains forward-lookingstatements as that term is defined in the Private Securities Litigation ReformAct of 1995. Such forward-looking statements, including the statements by Mr.Costigan, are based on the current beliefs, expectations and assumptions of themanagement of NICE Ltd. (the “Company”). In some cases, such forward-lookingstatements can be identified by terms such as “believe,” “expect,” “seek,”“may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,”or similar words. Forward-looking statements are subject to a number of risksand uncertainties that could cause the actual results or performance of theCompany to differ materially from those described herein, including but notlimited to the impact of changes in economic and business conditions, includingas a result of the COVID-19 pandemic; competition; successful execution of theCompany’s growth strategy; success and growth of the Company’s cloudSoftware-as-a-Service business; changes in technology and market requirements;decline in demand for the Company's products; inability to timely develop andintroduce new technologies, products and applications; difficulties or delaysin absorbing and integrating acquired operations, products, technologies andpersonnel; loss of market share; an inability to maintain certain marketing anddistribution arrangements; the Company’s dependency on third-party cloudcomputing platform providers, hosting facilities and service partners;, cybersecurity attacks or other security breaches against the Company; the effect ofnewly enacted or modified laws, regulation or standards on the Company and ourproducts and various other factors and uncertainties discussed in our filingswith the U.S. Securities and Exchange Commission (the “SEC”). For a moredetailed description of the risk factors and uncertainties affecting thecompany, refer to the Company's reports filed from time to time with the SEC,including the Company’s Annual Report on Form 20-F. The forward-looking statementscontained in this press release are made as of the date of this press release,and the Company undertakes no obligation to update or revise them, except asrequired by law.