Media coverage

The 5 Biggest CCaaS Acquisitions of 2023

AI-powered martech releases and news: Jan. 11

AI in sector predictions for 2024

Why You Need to Integrate Your WFM and HR Systems

Top 10 Ideas to Boost Contact Centre Efficiency

LiveVox Layoffs Hit Channel and Sales Team

NiCE Advances AI-Driven Customer Experience with 2023 CXone Fall Release

NiCE Announces The Close of The LiveVox Acquisition, Creating a Conversational AI Powerhouse

What’s Coming in 2024: Voice for CX is Dying. Long Live Digital Engagement.

No Jitter Roll: NiCE Enhances Generative AI in CXone Fall Release, Logitech Sight Gains Teams and Zoom Certification, Crestron and Sennheiser Integrate for Room Audio

The Latest BIG News from AWS, Verint, Salesforce, & NiCE

2024 is Here! What to Look Out for This Year

NiCE Demonstrates the Spirit of CX Excellence at “Analyst Summit 2023”

The Year That Was In: Generative AI for Unified Communications and Customer Experience

Creating A Game Plan For 2024: Three Predictions For CX

The Top News Stories of 2023

Dan DeLozier Joins Brother John at ConvergeOne

NiCE to Build a “Conversational AI Powerhouse” as LiveVox Acquisition Closes

Top Tips for WFM

NiCE Announces The Close of The LiveVox Acquisition

How Contact Centers Can Have Available Quality Agents – Part 3

News from the last two weeks of 2023

NiCE Announces the Closing of LiveVox Acquisition

The Year That Was In: Customer Experience and Contact Center

NiCE Closes on Its Acquisition of LiveVox

Nice (NICE) Strengthens Portfolio With LiveVox Acquisition

NiCE Completes Acquisition of LiveVox, Creating a Conversational AI Powerhouse

Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates

NiCE Announces The Close Of The LiveVox Acquisition, Creating A Conversational AI Powerhouse

Nice (NICE) Strengthens Portfolio With LiveVox Acquisition (Nasdaq)