NICE Workforce Management Delivers Transformational Customer Experience for Leading Travel Company
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Jan 9, 2018
NICE Workforce Management is helping Thomas Cook UK increase operational efficiency, service level adherence, savings, and customer satisfaction
Leading Global Investment Bank to Automate Compliance Assurance Reporting Using NICE COMPASS
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Jan 8, 2018
NICE COMPASS will enable bank to automate compliance functions to meet MiFID II and other financial communications regulatory requirements, while also reducing workload, costs and risk
NICE Announces Webinar Series Customer Experience Done Right
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Jan 3, 2018
Industry thought leaders share views on the uberization of scheduling, customer engagement, gamification, customer service, and digital transformation
NICE inContact Transforms Omnichannel Digital Customer Care with the Addition of Brand Embassy Application on CXexchange
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Jan 2, 2018
Brand Embassy Provides Digital Customer Care Platform Extending CXone AI and Chatbot Functionality for CXone users