NICE Announces 2023 PSAPs’ Finest Award Winners for Achievements in Emergency Communications
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Oct 17, 2023
Eleven recipients honored for their lifetime achievements, going above and beyond in public safety communications in service to their communities
Alaska Department of Law Selects NICE Justice for Statewide Digital Transformation of Criminal Justice
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Oct 16, 2023
Criminal Justice Division will use NICE’s AI-powered digital evidence management solution to streamline and standardize evidence management across 13 offices for thousands of cases
NICE Named an Exemplary Leader in Ventana Research 2023 Buyers Guide for Contact Center Suites
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Oct 10, 2023
NICE ranked first for overall contact center suites, scored highest on product experience, and scored highest in more evaluation categories than any other vendor in the Ventana research market report.
Ottawa Police Service Selects NICE for Next Generation 911 Digital Transformation Initiative
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Oct 5, 2023
NICE Inform Elite will capture next-gen emergency communications, digitally transform incident reconstruction, and provide 911 quality assurance for Canada’s capital city
NICE to Acquire LiveVox, Revolutionizing How Organizations Manage Proactive Outreach With the Power of Conversational AI at Scale
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Oct 4, 2023
The combination of NICE’s industry-leading platform CXone, with LiveVox’s widely adopted proactive outreach portfolio creates a unique way for organizations to deploy conversational AI across all types of engagements on a unified platform
NICE Positioned in The Next 100 Global Awards 2023 by Global Banking & Finance Review as Digital Transformation Partner Company Innovator
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Oct 3, 2023
NICE was recognized for its significant advancements in AI, digital and cloud
Douglas County District Attorney’s Office Selects NICE Justice to Manage Growing Digital Evidence
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Oct 2, 2023
Douglas County DA is the third District Attorney’s Office in Georgia to deploy NICE Justice for digital transformation
NICE Enlighten AI Receives Two 2023 CUSTOMER Magazine Product of the Year Awards
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Sep 28, 2023
NICE Enlighten AI-driven solutions generate powerful insights that drive customer and agent behaviors
NICE’s Workforce Management Leads Market Share for Ninth Straight Year in DMG Consulting’s 2023-2024 Enterprise WFM Product and Market Report
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Sep 27, 2023
NICE’s WFM offering empowers its customers to anticipate business demands and optimize its workforce with patented AI and machine learning technology
NICE Actimize Wins Four 2023 Global Banking & Finance Awards Highlighting Innovation in Anti-Money Laundering Technology
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Sep 26, 2023
With industry-proven AI and machine learning capabilities, NICE Actimize’s AML solutions aid detection accuracy and use predictive analytics to identify and prioritize truly suspicious alerts