NICE Positioned in The Next 100 Global Awards 2023 by Global Banking & Finance Review as Digital Transformation Partner Company Innovator
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Oct 3, 2023
NICE was recognized for its significant advancements in AI, digital and cloud
Douglas County District Attorney’s Office Selects NICE Justice to Manage Growing Digital Evidence
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Oct 2, 2023
Douglas County DA is the third District Attorney’s Office in Georgia to deploy NICE Justice for digital transformation
NICE Enlighten AI Receives Two 2023 CUSTOMER Magazine Product of the Year Awards
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Sep 28, 2023
NICE Enlighten AI-driven solutions generate powerful insights that drive customer and agent behaviors
NICE’s Workforce Management Leads Market Share for Ninth Straight Year in DMG Consulting’s 2023-2024 Enterprise WFM Product and Market Report
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Sep 27, 2023
NICE’s WFM offering empowers its customers to anticipate business demands and optimize its workforce with patented AI and machine learning technology
NICE Actimize Wins Four 2023 Global Banking & Finance Awards Highlighting Innovation in Anti-Money Laundering Technology
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Sep 26, 2023
With industry-proven AI and machine learning capabilities, NICE Actimize’s AML solutions aid detection accuracy and use predictive analytics to identify and prioritize truly suspicious alerts
NICE Actimize Powers Innovation for GoTyme Bank with its Cloud Financial Crime Digital Banking Platform
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Sep 21, 2023
NICE Actimize’s advanced AI and Analytics solutions will provide support in financial crime prevention which aligns with the bank’s customer service and growth strategy
NICE CXone Summer 2023 Release Unlocks New Levels of Openness and Flexibility to Deliver CX at Scale
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Sep 20, 2023
New Microsoft Azure Support, Integration Hub, and Supervisor capabilities, powered by Enlighten’s purpose-built AI, streamline workflows across digital and voice interactions
NICE Named Overall Leader in Technology Excellence and Customer Impact in 2023 SPARK Matrix™ Speech Analytics Report
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Sep 19, 2023
NICE recognized for Enlighten AI, the market-leading CX purpose-built AI delivering accurate predictions, decisions, and actions for key use cases
NICE Actimize Announces Financial Crime Risk Management Roadshow Discussing FRAML in the Era of Generative AI
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Sep 11, 2023
Roundtable discussions will address technology trends influencing financial institutions' long-term planning, including the impact of instant payments on Fraud and AML
NICE ContactEngine Receives Digital Transformation Project of the Year Honors From Digital Revolution Awards for Conversational AI
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Sep 6, 2023
The award honors NICE for its utilization of cloud products and services to deliver a highly effective digital transformation for its customers