NICE Actimize Announces New Integrated Fraud Management Platform Delivering Pervasive AI Across Fraud Prevention
VIEW
Apr 9, 2024
The new release leverages advancements in AI capabilities with collective intelligence to introduce unprecedented fraud detection accuracy, agility and efficiency
NICE Actimize Honored for Best Transaction Monitoring Solution by Regulation Asia’s 2023 Excellence Awards
VIEW
Apr 4, 2024
The awards judging panel credited NICE Actimize for the sophistication of its transaction monitoring, including data analytics, AI and machine learning capabilities
NICE CXone AI-Driven Workforce Engagement Management Receives TMC’s Future of Work Agent Experience Award
VIEW
Apr 3, 2024
Infused with AI capabilities, NICE’s CXone WEM is recognized for its focus on the agent experience across digital and voice channels and its commitment to CX innovation
NICE Receives Frost & Sullivan’s 2023 Customer Value Leadership Award
VIEW
Apr 2, 2024
NICE recognized by leading analyst as best in class in the North American AI-enhanced workforce optimization industry
Triple Impact Connections Increases its Digital CX Capabilities with CXone
VIEW
Mar 27, 2024
NICE CXone’s AI-Driven cloud CX platform will provide Triple Impact Connections with the next gen flexibility and scalability to meet its needs amid rapid growth
NICE Recognized for European AI Product Innovation Industry Excellence
VIEW
Mar 27, 2024
Leading analyst firm Frost & Sullivan recognized NICE in the 2024 Best Practices Awards
NICE Named a Leader in the 2024 Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center
VIEW
Mar 27, 2024
NICE CXone identified for delivering a single unified platform for the entire CX journey
NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire CX Workforce
VIEW
Mar 26, 2024
NICE’s latest CX AI innovation drives personalized employee augmentation for agents, supervisors, and CX leaders
NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions
VIEW
Mar 25, 2024
Breakthrough CX AI solution leveraging unique LLM deep data memory to drive hyper-personalized journeys
NICE Delivers Major CX AI Milestone with Enlighten Managing 100 Million Customer Interactions Per Month
VIEW
Mar 25, 2024
Organizations of all sizes across industries utilize NICE Enlighten, NICE’s AI purpose-built for CX, to optimize automate and augment consumer and employee experience