NICE earns LEADER title in the 2024 SPARK Matrix for CCaaS by Quadrant Knowledge Solutions!

In a sea of CCaaS solutions, one platform rises above the rest. NICE has revolutionized what’s possible in customer experience delivery.

NICE Opens Nominations for 2025 PSAPs’ Finest Awards Recognizing Emergency Communications Standouts

Now in its twentieth year, PSAPs’ Finest Awards recognize the critical work of emergency communications professionals, from frontline telecommunicators, trainers and technicians to 911 center leaders and innovators

San Francisco Department of Emergency Management Selects NICE Inform Elite for Capturing and Analyzing 911 Communications

Handling over 1 million 911 calls annually, San Francisco’s DEM will leverage NICE’s automated solutions to bolster services to citizens, first responders and partner agencies

NICE Actimize Partners with The Knoble Non-Profit Network to Issue Best Practices Guide for Identifying Human Trafficking Activity

NICE Actimize will provide guidance to financial institutions looking to identify trafficking activity and human-targeted financial-based crimes and abuse

NICE CXone Mpower Actions wins prestigious 2024 Generative AI Expo Product of the Year Award

CXone Mpower is an AI-powered platform transforming customer experiences while boosting efficiency and growth.

Customer Feedback Unplugged: Why NICE CXone Mpower Feedback Management is a game-changer in the VOC market

An effective VOC program provides critical insights into customer sentiment, satisfaction, and uncovers areas for improvement.

NICE & Simple

CXone Mpower Demo Videos – Level up your CXone Mpower game. NICE & Simple is your exclusive Mpower user video demo library packed with bite-sized brilliance from our top product pros.

NICE & Simple Studio Intro

NICE & Simple Creating User Profiles

NICE & Simple Filtering in Monitoring Gateway