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Your search for amelia returned 8 results.

CXone SmartAssist

https://www.nice.com/company/legal/nice-enterprise-terms-and-conditions/product-specific-terms/third-party-product-specific-terms/cxone-smartassist

CXone SmartAssist

Case Study: Utah Community Credit Union

https://www.nice.com/resources/uccu-case-study

Learn how UCCU improved service levels, reduced AHT by 11%, and achieved a 25% drop in AHLDT with NICE Workforce Management, setting the stage for a FinTech transformation.

Self-service IVR & AI chatbots

https://www.nice.com/solutions/self-service

Discover top self service solutions with NICE. Our AI virtual assistants interact with customers naturally on any channel 24/7, at unmatched scale.

6 ways to meet customers proactively on their digital journey to increase customer lifetime value

https://www.nice.com/blog/6-ways-to-meet-customers-proactively-on-their-digital-journey-to-increase-customer-lifetime-value

Increase Customer Lifetime Value (CLV) - There are several things you need customers to do. Stumbling about searching for ways to get answers to their service questions isn’t one of them.

AI for CX: Getting it right without getting left behind

https://www.nice.com/blog/ai-for-cx-getting-it-right-without-getting-left-behind

When you consider how to best deliver exceptional customer experiences, these days that means you’re going to be talking about AI.

Exceptional CX is STILL the exception. Here’s how you change that.

https://www.nice.com/blog/exceptional-cx-is-still-the-exception-here-is-how-you-change-that

Exceptional CX is driven by a genuine understanding of customers: where they are, what they want, and how they want it. Some of my favorite brands crushing it right now prove that exceptional CX can be the norm.

CX Pulse by NICE

https://www.nice.com/resources/cx-pulse

Every week our host Amelia Rose Earhart will talk with Customer Experience experts about what you need to be doing, to be at the top of your industry by providing the service that customers expect.

CXone Virtual Agent Hub

https://www.nice.com/resources/cxone-virtual-agent-hub

Orchestrate conversational self-service AI bots with ease. Automate routine tasks typically handled by agents by deploying AI-powered bots for voice and chat.