What is a Task Button?
A task button is an item in graphical user interfaces (GUIs) that allows users to issue commands by clicking it with a mouse, touching it, or using the keyboard Enter key. Task buttons are usually small and rectangular, and on pop-up menus they allow users to perform tasks such as "cancel," "save," and "print". This important component of GUIs makes navigating and executing tasks simple even for people with limited computer skills.
How NICE is Redefining Customer Experience
NICE offers the industry’s only unified AI platform for customer service automation. CXone Mpower revolutionizes how organizations automate customer service from start to finish—with channels, data, end-to-end workflows, and enterprise knowledge converging to improve customer experience at scale. With domain specific AI trained on the industry’s largest CX dataset, an open framework with endless integration possibilities, and a complete suite of advanced AI applications, CXone Mpower is one platform built for organizations of all sizes to deliver seamless customer service experiences, boost operational efficiency, and drive better outcomes.Omnichannel interaction routingDigital and Voice ChannelsAutomatic Call Distributor (ACD)Interactive Voice Response (IVR)Proactive Engagement