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NICE Reports 12% Year-Over-Year Cloud Revenue Growth for the First Quarter 2025 and Raises Full-Year 2025 EPS Guidance
https://www.nice.com/press-releases/nice-reports-12-year-over-year-cloud-revenue-growth-for-the-first-quarter-2025-and-raises-full-year-2025-eps-guidanceNICE (NASDAQ: NICE) today announced results for the first quarter ended March 31, 2025, as compared to the corresponding periods of the previous year.
NICE Signs Strategic Collaboration Agreement with AWS To Accelerate End-To-End Customer Service Automation at Scale
https://www.nice.com/press-releases/nice-signs-strategic-collaboration-agreement-with-aws-to-accelerate-end-to-end-customer-service-automation-at-scaleCollaboration brings together cloud and AI expertise to simplify and speed up enterprise automation through joint go-to-market initiatives, co-innovation and deeper technology integrations
NICE Announces Interactions 2025, Showcasing Real, No-Hype AI Outcomes for Customer Service– Featuring Celebrity Keynote Kristen Bell
https://www.nice.com/press-releases/nice-announces-interactions-2025-showcasing-real-no-hype-ai-outcomes-for-customer-service-featuring-celebrity-keynote-kristen-bellInteractions 2025 unveils CX AI innovations as well as showcases how businesses are leveraging CXone Mpower to generate instant ROI on AI investment
NICE and ServiceNow Announce Strategic Partnership to Deliver AI-Powered Customer Service Fulfillment Across the Enterprise
https://www.nice.com/press-releases/nice-and-servicenow-announce-strategic-partnership-to-deliver-ai-powered-customer-service-fulfillment-across-the-enterpriseFully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions
NICE Cloud Recording integrates with Cisco Webex-CCE
https://www.nice.com/resources/nice-cloud-recording-integrates-with-cisco-webex-cceNICE enabled CXone WEM apps with cloud recording, enhancing CX, flexibility, robustness, and efficiency through a hybrid WEM suite.
Major U.S. Airline Enhances Customer Experience with NICE Cloud Recording and Amazon Connect
https://www.nice.com/resources/major-us-airline-enhances-customer-experience-with-nice-cloud-recording-and-amazon-connectNICE multi-ACD support let the airline run Genesys and Amazon Connect in parallel, ensuring a smooth, disruption-free transition.
NICE Cloud Migration: Level up customer service automation
https://www.nice.com/resources/nice-cloud-migration-level-up-customer-service-automationTransition to the cloud with NICE for cost reduction, operational efficiency, and enhanced customer experiences through advanced AI and automation.
Moxie Pest Control Cuts Costs and Boosts Service with AI-Powered NICE CXone Mpower
https://www.nice.com/resources/moxie-pest-control-cuts-costs-and-boosts-service-with-ai-powered-nice-cxone-mpowerPartnering with NICE, Moxie implemented theCXone Mpower platform to modernize its contact center, reduce costs, and create a better experience for both customers and agents.
Understanding AI Within NICE WFM
https://www.nice.com/resources/understanding-ai-within-nice-wfmAI is revolutionizing workforce management with industry-leading NICE WFM solutions. Discover the future of smarter operations today!
Transforming Member Experience: SECU’s Journey with NICE
https://www.nice.com/resources/transforming-member-experience-secus-journey-with-niceSECU transformed its contact center with NICE’s all-in-one CCaaS solution, boosting efficiency, agent engagement, and the member experience.