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      © 2025 NICE

      One platform. All industries.

      NiCE delivers AI-powered CX that fits the way you work.

      Industry-smart CX, powered by AI

      AI-powered CX solutions tailored to your world

      Industry focused solutions built to elevate experiences in the moments that matter most.

      View Demo Request a Quote

      BPO

      Business Process Outsourcers

      NiCE helps Business Process Outsourcers deliver consistent, high-quality customer experiences across industries—while driving efficiency, scalability, and measurable results.

      ➔

      Financial Services

      Customer experiences that count

      Trust is the currency of financial services. NiCE empowers banks, credit unions, and fintechs to deliver secure, personalized experiences that build loyalty and drive long-term value.

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      Government

      Elevate citizen trust

      NiCE helps government agencies modernize service delivery with AI-powered solutions that make every interaction more efficient, accessible, and trustworthy.

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      Healthcare

      Healthy patient experiences

      We support providers and payers with tools that streamline communication, reduce friction, and create more compassionate, connected patient journeys.

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      Insurance

      Secure policyholder experiences

      Policyholders want clarity and confidence. NiCE helps insurers simplify complex processes, improve responsiveness, and deliver experiences that feel secure, seamless, and human.

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      Retail

      Delight buyers where they shop

      Customers expect fast, personalized service which is why NiCE enables retailers to meet those expectations with AI-driven experiences that boost satisfaction and brand loyalty.

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      Telecom

      CX for Telecommunications

      In a competitive, always-on industry, service matters. We help telecom providers reduce churn, resolve issues faster, and deliver CX that keeps customers connected and coming back.

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      Travel & Hospitality

      Boost traveler and guest loyalty

      From booking to check-out, every touchpoint shapes the journey. NiCE helps travel and hospitality brands create frictionless, memorable experiences that turn guests into loyal advocates.

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