Corporate Quality Management
Quality comes first at NICE
Quality management at NICE begins with a company-wide drive to improve customer satisfaction by supporting our customers' business goals. We develop effective processes for everything from research and development and product implementation, to sales and customer support, strive to create high-quality products and services, and implement ongoing improvements that will meet or exceed customer needs.
Our quality management system is based on the ISO-9001:2000 standard.
NICE and ISO 9001:2008