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Get closer to your customers. Deliver the best experience at every interaction across the customer journey
Get closer to your customers. NICE solutions enable you to capture customer interactions, analyze Big Data, act on insights and impact interactions in real time. The result: the right experience delivered in every interaction, across all customer touchpoints, and a better bottom line. Read more
Solutions A-Z
Solution Suites
Standalone Solutions
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- Contact Center Fraud Prevention
- Customer Feedback (NICE Fizzback)
- Customer Journey Optimization
- First Contact Resolution
- Incentive Management
- Interaction Analytics
- Interaction Recording
- Mobile Customer Service
- Performance Management
- Quality Management
- Real-Time Activity Monitoring
- Real-Time Authentication
- Real-Time Guidance & Automation
- Sales Performance Management
- Service-to-Sales
- Workforce Management
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Ensure compliance; increase trading integrity; leverage NICE Actimize to reduce financial crime and risk
NICE provides proven capabilities for real-time and cross-channel fraud prevention, anti-money laundering, brokerage compliance, and enterprise case management. With a complete set of best-in-class solutions for financial crime, risk & compliance management, financial institutions can tighten risk controls, lower costs, enhance investigation efficiency, and improve customer satisfaction. more info
Solutions
Get the right insights to governments and enterprises to secure people and leverage organizations’ most important business assets
NICE Security Solutions capture and record meaningful information from a multitude of sensors and sources, analyze its content, and fuse it to form a common operational picture. NICE solutions enable organizations to implement their response plans, become proactive in real time and collaborate in event resolution. With a 360° understanding of the situation and its management, organizations can then effectively investigate and debrief.


