Come hear from our Customers
Welcome to
the greatest
CX conference
Interactions International is where the future of CX is defined. Thousands of CX experts and leaders come together at the largest CX industry event to experience firsthand the latest innovation, insights, expert analysis, and the essential best practices you need to transform your business. Don’t miss out on the opportunity to be part of shaping the future of CX.
Take a look at our 2024 event HIGHLIGHTS.
AGENDA
10:00 am - 2:00 pm
2:00 pm - 4:30 pm
- NiCE User Group for Workforce Management
- NiCE User Group for CXone Mpower
- Partner track & demos
4:30 pm - 6:00 pm
9:00 am – 12:15 pm
- President International Darren Rushworth welcome
- CEO Scott Russell opening address
- President CX Barry Cooper demo
12:15 pm – 12:45 pm
1:45 pm – 3:15 pm
- Match Winning AI, One Try at a Time
- Game-Changing CX Strategies
- CX Orchestration Excellence: Delivered with Impact
- Workforce Augmentation Scrum, from Kick-off to Full-Time
3:45 pm – 7:00 pm
- CX Excellence Awards
- Motivational celebrity guest speaker
- Kaiser Chiefs “Party-on-the-Pitch”
* Agenda subject to change
Thank you to our 2025 Sponsors
Check out our previous
Interactions International events
FREQUENTLY ASKED QUESTIONS
When and where is the event taking place?
1st July – Edu Day for Customers and Partners only
1st July – Welcome Party for Everyone
2nd July – Main day for Everyone
Allianz Stadium Twickenham, 200 Whitton Road, Twickenham, TW2 7BA
Closest Station: Twickenham. Regular shuttle buses will be running from Twickenham Station to Allianz Stadium:
Day 1 – Tuesday 1st July
Pick-Up: 09:00 – 11:00 | Return: 16:00 – 19:00
Day 2 – Wednesday 2nd July
Pick-Up: 07:30 – 09:30 | Return: 17:00 - 20:00
Look out for NiCE stewards and signage to the event!
How do I register?
Fill out the registration form to register and you will receive a confirmation email.
Your ticket will be downloadable via our app, details on this will be sent nearer the time.
Is there parking at the stadium?
Yes, please find further information here.
Where can I find the event schedule?
The full agenda is available below:
Edu Day (Customers & Partners only) Agenda
Main Day Agenda
Are there recommended hotels nearby?
Yes, we have partnered with nearby hotels offering discounted rates. Visit for more info.
Do I need a visa to attend?
Depending on your country of origin, you may need a visa to enter UK. We provide invitation letters upon request after registration. Please email interactionsinternational@nice.com
Is the venue accessible?
Yes, the venue is fully accessible. If you have specific needs, please let us know by emailing interactionsinternational@nice.com
Who can I contact if I have more questions?
Email us at interactionsinternational@nice.com. Our team is happy to assist!
