A Leader in Task Mining Products

Dig deeper to read the Everest Group’s 2022 Task Mining PEAK Matrix® Assessment and see what makes NEVA Discover a task mining market leader.

NEVA Discover Capabilities

Automation
Discovery

Unsupervised
Machine Learning

Process
Improvement

Understand your employee's desktop activities through thousands of data points.

NEVA Discover tracks every mouse click and keystroke to reveal employee processes, even recognizing process variations among different workers.

Identify where employees need extra support.

By sifting through repeated tasks, usage patterns, and bottle necks, NEVA Discover finds opportunities for automation in your front and back-office operations. The solution also gleans insights for supervisors to provide targeted coaching to agents.

Establishing new
benchmarks for
productivity

Gain of 0 hours per month per employee

Due to improved schedule adherence and
process workflow

+0 % improvement

In customer scores

0 % to
0 %

Overall improvement
on agent adherence

Increase
of 0K per month for ROI

NEVA Discover enables a virtuous cycle of continuous improvement through ongoing tracking, working behind the scenes to do the hard work for you.

Find the Keys to Unlock Your Potential

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Process Discovery ROI: A Big Investment. Is It Worth the Cost?

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NEVA Discover: Optimize Your Processes Based on Actionable Insights

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RPA and Analytics for Employee and Customer Experiences

Contact an expert

Contact an expert

Process Discovery ROI: A Big Investment. Is It Worth the Cost?

RPA and Analytics for Employee and Customer Experiences