To deliver proven, smart, and easy CX,
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Smarter AI
Native AI that
gets smarter with every interaction.Complete Set of Applications
Fully integrated
suite of next-gen applications.DigitalFluency
Smart, frictionless
end-to-end digital-first journeys.Cloud-Native Platform
Navigation for the
changing needs of next-gen consumers.So, ready to talk to us about next-gen CX?
The 4 Secrets to Next-Gen CX
Take your customer experience to the next
level with the right set of toolsExceed the boundaries of CX with the only true next-gen platform
When it comes to customer experiences,
almost is not good enough.It’s time to take customer experience to the next level.
Your First-gen
call center
call center
Disjointed call-forecasting and quality forms
Frustrating, costly patchwork digital approach
Generic and siloed automation and AI
Self-service guesswork
Disconnected and limited channels that force customers to start over when they switch
...
CXone next-gen
cloud CX platform
cloud CX platform
One smart and complete CX platform for employees working from everywhere
Effortless digital fluency across all interactions
Purpose-built AI for CX that empowers the entire application suite
Smarter self-service and pro-active AI outreach
Digitally fluent, seamless, and personalized customer journeys
...