The only way to choose a CCaaS solution is to try it yourself
You want the best experiences for your customers. That's why you carefully evaluate CCaaS vendors and the CX solutions they offer. But how do you truly assess the effectiveness and value of those solutions?The only way to fully judge is to do a hands-on, comprehensive evaluation yourself. So take CXone Mpower, the world’s #1 cloud native CX solution, for a test drive. We call it getting the full CXperience.Immerse yourself and fully understand CXone Mpower's capabilities and how it can impact both your CX strategy and business goals with a personal, white-glove evaluation.See how it can deliver seamless AI-infused experiences across the entire customer journey at any touchpoint, enabling fast resolutions through personalized self-service and agent-assisted interactions.What to expect from the CXperience:
Get a white-glove experience at no cost- customized just for you and your team
Personally measure the performance of our solution in a live environment
Familiarize yourself with CXone Mpower’s powerful cloud-based applications and functionality
Join hands-on workshops with selected applications for an even deeper experience
Try out CXone Mpower before you make a CCaaS decision
See how CXone Mpower can kick your CX results into overdrive. You’ll discover that nothing else compares.
Contact your NiCE representative today to schedule your CXperience with CXone Mpower.
The world’s best brands trust NiCE to power 15B+ interactions a year
Frequently Asked Questions
We believe that in order to make the right decision about a CCaaS solution, you can’t rely on just a presentation deck. You need to try it for yourself. So, we created this customized, white-glove, hands-on experience just for you. That way you can personally experience the true power of CXone Mpower and its ability to impact your overall CX strategy and business goals by turbocharging your contact center operation.
So that you’ll be able to accurately measure the performance of our CXone Mpower solution, we’ll provide you with your own live CXone Mpower environment to give you hands-on experience. That way you and your team can get familiar with the applications and functionality.We’ll tailor the environment and associated guidance based on your specific business needs. Then we’ll provide regular check-ins and hands-on workshops with selected applications to give you an even deeper experience.After your CXperience ends, we’ll meet with you to evaluate the success of CXone Mpower according to the agreed-upon success criteria and discuss next steps.
That’s the best part. There is no cost and no strings attached. We just want you to get to know CXone Mpower so you can make a smart, informed decision.
No. So that you don’t have to worry about security and data compliance, we will generate data for you that will still give you the experience of using CXone Mpower and its many applications in real time.
Since the experience will be customized to your specific needs and the number of your team involved, the length of time will vary between one to three weeks. We want to make sure everyone on your team has the time and information you need to make the right decision.
Contact your representative today to get started. We will be your trusted CX advisor every step of the way, providing white glove service during your CXperience process.
