The Automation Playbook is your guide to mastering AI-driven self-service. Learn how to design intuitive systems, streamline workflows, and measure success while navigating challenges like resistance to change and compliance. Packed with real-world applications and expert strategies, this playbook empowers you to elevate CX and drive measurable results in 2025 and beyond.What you’ll discover:
Steps to design cohesive self-service systems
Best practices for scaling automation efficiently
Strategies for navigating data privacy and compliance
Key metrics to measure ROI and customer satisfaction
