Despite the immense promise of digital transformation, many organizations struggle to realize the productivity gains expected from AI and advanced technologies. According to McKinsey, 30% of employee time is lost to non-value-added data work.

In this Harvard Business Review webinar, “Maximizing ROI with AI-Driven Process Management,” Thomas Davenport, president's distinguished professor of information technology and management at Babson College, and Tom Redman, president of Data Quality Solutions, will explore how a new approach to process management can help unlock the full potential of AI-driven transformation by integrating people, processes, and technology.

Harvard experts reveal proven methods to:

• Unite workflows across operations for exponential business gains
• Optimize processes continuously with AI insights
• Streamline experiences for seamless service
• Maximize efficiency at scale with AI-powered workflows