Organizations know that to stay competitive they need to end inefficient and generic customer service. How to do it? With AI-powered automation. New developments in agentic AI can resolve up to 80% of common customer service issues.

Yet augmented automation has raised concerns about customer security and privacy, and the cost of investment can be high. Watch the Economist Impact webinar “How can AI assist you today? Maximizing Customer Experience for Continuous Business Growth” to explore the opportunities, risks, and strategies of integrating AI to redefine customer experience.

Hear from Economist Impact experts on how organizations:

• Overcome legacy technology barriers to provide a seamless customer experience
• Use AI to enhance customer engagement and experience
• Employ agentic AI to anticipate and resolve customer issues proactively
• Address customer concerns about data privacy and security while enhancing personalization
  

Redefine customer experiences with AI.